

Most Volume License product do not require a product key.

If you try to use a different product key it will not be accepted and you will receive this error. You have to use the product key that was included with your product. Step 2: The wrong product key is being used If you see a message that uses this wording check the numbers and letters on the product key to make sure that you are not typing an incorrect character. If you try to enter one of these characters in the product key box it will not be accepted and a message will be displayed that indicates that it is an invalidĬharacter. If you received the product key in a confirmation email message try copying it from the email to avoid typing errors.Ģ007 Microsoft Office product keys also do not contain certain characters such as 0, 1, A, and E.

The most common mistaken characters are as follows:Ĭheck the numbers and letters on the product key to make sure that you are not typing an incorrect character and then try re-typing it.

Step 1: Product key characters are not accepted or they are mistypedĬertain characters in the product key may be mistaken for other characters. Please follow the suggestions from the kb article:
